On our final museum visit we went to the International Spy Museum. This museum was the I was personally looking forward to the most and it definitely did not disappoint! The museum had an a different and amazing way of telling their story and getting their main ideas across to the public. We have unintentionally adopted another theme for our seminar being “guided serendipity” but no one did it quite like the International Spy Museum. Every twist and turn you followed in the museum lead you to some type of new discovery, surprise and learning opportunity. The spy museum was able to teach the visitors that it isn’t as easy as it looks to be a spy though different interactive features like the air duct challenge and observation games. In addition, the museum had multiple spots for you to try and decode messages which were especially challenging. In a way it challenges the visitor to test their skill while teaching them along the way, most of the time without the visitor realizing it.
In addition to being able to explore the museum and do the interactives we were able to see the insight into the goals of the museum as well as the plans for the new International Spy Museum building that is in the works. This new space will allow much more depth and opportunities not available to the museum before. In addition they can incorporate a lot of the visitor feedback to ensure better return results at the new location. We even got to do a small assignment and provide our feedback to them. For the assignment we were to find an exhibit we liked or disliked and provide our ways to make it better of promote it more.
Above is picture of the exhibit I found fascinating (excuse the glare, it was impossible to get a photograph without them). This was a replica of the Great Seal of the United States that was given to a U.S. ambassador by Soviet school children. He displayed this seal in his office for over ten years before it was discovered that there was a bug in it. This object tells a unique story that in the world of espionage no one can be underestimated.
On our second to the last museum visit we finally made it to the United States Holocaust Memorial Museum. Although we dealt with the idea of telling a difficult story throughout our Seminar, with the National Museum of the American Indian and the National Museum of African American History and Culture, the United States Holocaust Memorial Museum exemplified the balance between telling the truth of what happened without blaming or pointing figures. What will stick with me the most after my time spent in D.C. is the big idea that the Holocaust Museum was trying to portray that, all humans have the potential to make these horrible choices and the people making the right or the wrong choices are not inherently good or bad people. There is a lot of grey areas where some bad decisions were made with the right intentions and vice versa, some people saving the Jews were doing it for purely selfish reasons like money. Like we have heard over and over again there are always more than one side of the story.
In addition to being able to tell a difficult story the United States Holocaust Memorial Museum also does an great job on the accessibility of parts of the exhibits. The Some Where Neighbors exhibit had audio that was playing over head with quotes from the Jews to help people with hearing disabilities there we the quotes being projected on to the screen for them to read. In addition there were short small captions near each of the objects for someone to read to understand the context of the photograph.
Today we went to the Smithsonian National Museum of Natural History and toured the Ocean Hall and the Human Origins exhibits. Upon taking a closer look at the Oceanic Hall there was a personal connection that the Natural History Museum was trying to portray to the visitors. The exhibits would start of giving the audience information about ecosystems, then would identify the problems the ecosystems were suffering with, then offer a solution that the visitor could do to help the situation. The way the Natural History Museum delivered the information made it less about the accusatory stand point and more about making a difference. In the exhibits there were many statements that said, “You can make a difference,” or “We ALL can be ocean stewards.” These quotes address the visitor on their own level and say we don’t have to wait for someone to come along and save the earth we can do it step by step on our own and still make a difference in the ocean ecosystem. This idea of not waiting for politicians and others to do important work was also brought up in our Micheal Walsh lecture when he mentioned that there shouldn’t be a stigma that we have to wait behind politicians to get things done sometimes we have to lead the way and in a sense force their hand to ensure cultural heritage is preserved.
Another important element that I took notice of at the Natural History Museum was accessibility to hearing impaired individuals. I found many of the interactives and videos had subtitles or as shown in the bottom picture separate devices that translated what was being said on screen. This particular video caught my attention because this is updated every few minutes to display new information about climate change and the oceans environment, yet they are still able to keep the translation for the video constant. Although they have this feature and more subtitles in the museum, I feel as though the museum could expand their reach to the visually impaired and autistic audiences.
This question was the highlight of today’s journey. What does accessibility really mean and why do we need it? The talk we had today at the National Museum of American History opened my eyes to the possibilities of programs and everyday exhibit changes that I would have never thought of before. The idea that the museums need to make the inclusiveness about more than just a policy but a way of thinking. There should always be an allotted budget for the programs or accommodations in ALL exhibitions. This could be as simple as having funding for the sign language interpreters, audio tours, braille labels or interactives for the mentally impaired. There are so many options and easy ways to help ensure all visitors are able to take away something from the museum.
I really enjoyed listening to the journey SparkLabs had in creating an accessible space for all visitors, especially ones with mental handicaps. The worksheets and resources that they created for the “Morning at the Museum” event was innovative and new to me. By having these resources and knowing what to expect before ever stepping into the museum gives the parents as well as the children a firm foundation in which to base their visit on. The resource that stood out to me the most was the worksheet for both the children and parents where it told them that there might be loud noises or bright colors. The one warning that stood out to me the most was when the children were warned that when moving stations things might have to be left behind for others to use. I thought this was especially important to put in the handout because it established boundaries and expectations right away so the child can be prepared to have to leave the object or objects behind when leaving the table.
Upon leaving the NMAH I felt like I was critiquing the National Gallery of Art on their accessibility readiness and trying to come up with more ways in which different visitors could enjoy the space. As we heard in the talk at the NGA, there are many improvements that they are trying to make in their exhibits and building space. They recognize that their accessibility still has a long way to go to become inclusive to all. The labels are only in English with minimal text to explain the object, the light and visual stimulus can be overwhelming in certain sections of the museum, but the Museum is aware of those issues and are slowly going through the steps to right the situation (albeit rather slowly).
This week we have been learning about Storytelling in the formal museum setting but today we had the opportunity to see storytelling in a whole new light. When it comes to Zoos and Historical Homes it can be a little more difficult to dictate the stories without a docent or volunteer explaining things to the visitor. Both the Smithsonian and the Hillwood Estates did an amazing job fusing the storytelling together with the animals/object they had.
For example, we spent a lot of time with Mei Xiang the female Panda. The keeper came out and described mating season, eating habits, enrichment activities, care and many more things with us to help us connect more with Mei. Although it is amazing to see the animals and watch them go about their business, when someone starts telling stories about the specific animal you are looking at or you hear or read something other than the standard “what is this animal” labeling, you develop a more personal connection to that animal. Once that personal connection is established it is easier for the institution to offer more information to about the animal, be it through talks, shows, interactives, wall labels, etc. In addition to how they tell stories, what they tell is different from what you would find in a traditional museum. A concept that stood out to me was that Zoos are less about preserving objects and more about the work to help the animals from becoming endangered.
Historic homes are another subsection of museums that have a different view on how to tell a story. For example, at the Hillwood Estates labels and context is not exactly in the forefront of the exhibits. Instead of the traditional “Tombstone” labels to give context, meanings and stories, the information could be given in audio tour form, paper tour or by the docents on each floor. Although labels would have been extremely helpful they would have taken away from the feel that the historic homes are trying to portray. It is more about putting you in the moment and letting you see the home as it was intended. Personally, I am not a big audio tour person, so the lack of on wall or labels put me off a bit. Although you could get some context from the paper tour, the house felt very overwhelming and hard to focus in on any points they were trying to portray. I understand the reasoning behind the lack of labels and the audio tour as a primary resource it is a bit of a shame for those of use who don’t care for that type of tour.